Going the extra distance
Being the sole owner of my own heating and air conditioning service I pride myself is quality over quantity.
What that means is I take my sweet time on a heat and a/c repair or installation job even if it means having to take less business that day.
By going the extra distance and giving the best possible service you will get more loyal customers that way and eventually build a guaranteed regular client base. Now I know that people’s central heating and air conditioning systems don’t break down every day or even every month. But there are other things in heat and a/c home services too you know? Like heating and air conditioning system tune up and check ups, cleaning the ductwork of the central heating and air conditioning system and also the upgrades and replacement of thermostats for the central heating and air conditioning system. I make my living off those things as well. And for extras like that of just general routine heat and a/c maintenance, that is what I mean by a steady client or customer base! Those you can get every single day if you have enough different loyal customers who always use your heating and cooling home services. I have built a good base over the last several years all from me going that extra distance on every single heating and air conditioning job I go on. It is just good business all around. This is how I operate and how I will continue to operate until it is time to retire.